Our Policy

Vedpa tour policy

TOUR GUIDES SERVICE

Our guides are officially licensed by Italian authorities to perform a private guiding service in their respective area.

TRASPORTATION

Transportation is provided by licensed insured professional drivers, who are qualified to perform public transportation services all over Europe.

BOOKING
To confirm your booking you must pay 20% of the amount by Paypal or bank transfer.

CANCELLATION POLICY
Please, note that there will be no charge if you cancel your reservation by e-mail within at least 7 days before date of requested service.
•More than 7 days before date of requested service: No Penalty
•From 4 to 7 days before date and time of requested service: 20% Penalty
•Less than 72 hours and no show: 100 % Penalty

Please also note that for all tours including a Museum/ Archaeological Sites/ Art gallery / Church ticket, in case of cancellation of the tour, the reservation fee is not refundable.
Refunds will only be granted in the event that, for unexpected reasons, the museum will happen to be on strike or closed.

BILLING INFORMATION
Rates do NOT include: client’s meals – food and beverages – gratuities – entrance fees to museums and monuments – anything not expressly mentioned as included, unless differently specified on the programs.

CURRENCY
Our tours are sold in Euro currency and your credit card will be charged in Euro currency.

General conditions and rates are subject to change without prior notice.
We are at your disposal to assist you for more information.

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